Refund & Cancellation Policy

1. Order Cancellation

You may request an order cancellation before the parcel is dispatched from our facility. To cancel, please call our support desk immediately at +91 94494 18783 or email girishmana@gmail.com with your Order ID.

2. Returns & Replacement Eligibility

Due to the consumable nature of spices and food items under FSSAI guidelines, we accept return or replacement requests only under the following circumstances:

• Product was received damaged or seal-broken during transit.
• Incorrect product or quantity delivered compared to your order.
• Package reported within 48 hours of delivery with photographic proof.

3. Refund Process & Timelines

Once your return or damage request is approved, your refund will be initiated to your original payment method (Bank account, UPI, or Card) within 5 to 7 business days.